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Frequently Asked Questions

Q: What happens when the trials ends?
A : You will get a notification from BigRadar 7 days before the expiration of your trial period. Even if the trial period is ended you data and configurations remains safe with your account for a period of 14 days, You can opt for any paid plan with us to continue.
 
Q: Do I need to provide credit card details for a trial?
A : You will get a notification from BigRadar 7 days before the expiration of your trial period. Even if the trial period is ended you data and configurations remains safe with your account for a period of 14 days, You can opt for any paid plan with us to continue.
 
Q: How to the pricing works?
A : Based on your plan, you a quota of no. of people included in your plan. If your no. of people increase you will be billed for additional usage which usually starts from $7 per 500 people.
Q: When my card will be charged?
A : You card will be charged in first week of every month for the usage of previous month. For example, if you switched to a paid plan in Jan 8th then your card will be charged on 1-7th Feb.
 

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