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Connect a WhatsApp Business Account

BigRadar sends and receives through your own WhatsApp Business Account (WABA), set up once via Meta's embedded signup — no separate Meta Business Manager setup required beforehand.

  1. Start the connection

    In the dashboard, go to Settings → Integrations and find the WhatsApp card.
  2. Fill in your business profile

    Enter the business/display name customers will see, the phone number you want to connect (this becomes your WhatsApp number — it can't already be active on regular WhatsApp or WhatsApp Business), and a business email.
  3. Connect with Facebook

    Review the profile preview, then click Connect with Facebook. This opens Meta's WhatsApp embedded signup in a popup — phone verification and WABA creation happen inside that popup, not in BigRadar.
  4. Let BigRadar finish onboarding

    When the popup finishes, BigRadar runs three steps automatically and shows each one completing:

    1. Registering as a tech partner with Meta
    2. Connecting your number's webhook
    3. Subscribing to WhatsApp events

    If a step fails, retry resumes from that step rather than repeating the ones that already succeeded.

  5. Test it

    Text Hi to your connected number from a personal phone. It should show up in your BigRadar inbox within a few seconds.

Where to go next

With a number connected, send your first API message, or set up incoming message webhooks to receive replies on your own server instead of only in the BigRadar inbox.