Agent infrastructure for acquisition & support
One agent. Every channel.
Any AI you already run.
Ethan — BigRadar's AI agent — acquires and supports customers across chat, WhatsApp and email, connects to your own AI and tools over MCP, and feeds every conversion straight back into Meta and Google Ads. Rename it. Make it yours.
My double-door fridge (VL-560X) stopp…
✅ Your AC installation is confirmed…
Washing machine error E4 — fixed!
✅ Refund initiated for microwave…
Where is my chimney service req…
✅ Extended warranty activated
Priya Nair
voltline-appliances.com
Visitor details
Product
VL-560X Refrigerator
Warranty
Active · Mar 2027
Channel
Website chat
Status
New conversation · Ethan handling
Ethan AI today
312 resolved
Trusted by teams that talk to millions of customers
01 / Agent infrastructure
Built to run as infrastructure, not a feature
One agent, every channel
Ethan carries context across chat, WhatsApp and email — the same conversation, the same customer, no hand-off gaps between channels.
Works with any AI you run
Ethan connects to your own models and tools over MCP. Bring Claude, GPT or an internal system — Ethan isn't locked to one vendor.
Feeds Meta & Google Ads
Every resolved conversation is pushed back as a conversion event via Meta Conversions API and Google Enhanced Conversions — better signal, lower CAC over time.
For Shopify merchants
Turn Shopify support into a growth channel
Ethan plugs straight into your store — order lookup, shipment tracking, cancellations, refunds and cart recovery, without a developer. The Gorgias alternative that doesn't get more expensive as your order volume grows.
- Order lookup & WISMO automation
- Product recommendations
- Size recommendations
- Cancellations & refunds
02 / One agent, every channel
Everywhere your customers already are
Qualify visitors while they’re still deciding
Describe the bot you want and BigRadar AI builds the flow live. Bots greet, qualify and route every visitor; your sales team jumps in live on the hot ones.
FREE UNLIMITED CONVERSATIONS
Learn more →
Reach customers where they actually reply
Run campaigns, lead-gen bots and support on WhatsApp with the official Business API — 90%+ open rates, zero markup.
NO MARKUP ON META PRICING
Learn more →
Send campaigns that feel like conversations
Personalized, behavior-triggered email — onboarding, promos and win-backs — from the same platform that owns your chat data.
EMAIL 2,000 CONTACTS FREE
Learn more →
Every channel, one lightning-fast inbox
Chat, WhatsApp and email land in one shared inbox with live customer profiles — so context never gets lost between teams.
FREE UNLIMITED TEAM MEMBERS
Learn more →
03 / Why teams switch
Your chat stack shouldn't cost more than your ad budget.
Legacy suites charge per seat, per resolution, per contact. BigRadar gives every product the same flat, predictable price — so growing your team doesn't grow your bill.
What would you save?
Versus a typical per‑seat suite like Intercom.
Intercom (est.)
$1,188
per month, $99/seat
BigRadar Pro
$99
flat, all seats included
Illustrative estimate — see pricing for exact plans.
40%
lower support costs reported by Meesho after switching
~18%*
illustrative CAC reduction from feeding resolved conversations back to Meta & Google Ads
<1 day
to migrate from Intercom — free, done by our team
* Illustrative figure — will be replaced with measured results.
“Simply put, BigRadar is the best tool our team has used so far to support our customers. We've seen 40% customer support cost reduction with BigRadar.”
Growth without support drag
Stop paying per seat. Start every conversation.
14‑day free trial. Unlimited conversations. We'll migrate you from Intercom for free.