In-app Web

Same script as the public Web install, with one addition: tell it who's logged in.

Use this when you're embedding BigRadar inside your own SaaS product rather than a public marketing page — a support widget for signed-in users of your app. Render the template placeholders below with your own server-side templating engine before serving the page, so each visitor's script tag carries their real identity.

Snippet

HTML

json

<!-- BigRadar Messenger — identify your logged-in user -->
<script async src="https://embed.bigradar.io/web-messenger.js"
  data-project-id="YOUR_APP_ID"
  data-user-id="{{user.id}}"
  data-name="{{user.name}}"
  data-email="{{user.email}}"
  data-user-workspace-id="{{workspace.id}}"
  data-user-plan="{{workspace.plan}}"></script>

Attributes

Field	Type	Required	Description
data-user-id	string	Required	Your own stable user ID. Ties every conversation from this user together across sessions.
data-name	string	optional	Shown to your team in the inbox.
data-email	string	optional	Shown to your team, and usable for order/account lookups where relevant.
data-user-workspace-id	string	optional	Free-form — your own account/org/workspace ID, stored as a custom attribute.
data-user-plan	string	optional	Free-form — e.g. the user's subscription plan, stored as a custom attribute.