Support
AI-first support. Personal at scale.
Ethan AI resolves most conversations in seconds. Your team gets the ones that matter — summarized, routed and ready. Customers just get answers.
78%
of conversations resolved by Ethan with no human touch
40%
support cost reduction reported by Meesho
24/7
coverage in every language — nights, launches, spikes
Every conversation answered in seconds
Ethan reads your help docs, checks orders and warranties, books visits and closes conversations end-to-end. Sensitive or high-value cases are escalated proactively — he knows what not to handle alone.
78% AVG. RESOLUTION RATE, 4.8S FIRST RESPONSE
Handoffs your team will actually thank you for
Escalations arrive summarized, tagged and routed to the right teammate with the full customer profile attached. No customer ever repeats themselves.
FREE UNLIMITED TEAM MEMBERS
Deflect the routine before it becomes a ticket
No-code bots answer FAQs, collect order numbers and route requests — on web, mobile and WhatsApp. Your team's time goes where humans add value.
FREE UNLIMITED CONVERSATIONS
Watch resolution rate climb, month after month
Track resolutions, handoffs, response times and CSAT by channel and team. Every gap Ethan flags becomes new knowledge — and a higher rate next month.
RESOLUTION ANALYTICS INCLUDED
RESOLUTION ANALYTICS INCLUDED
Ethan AI · included from Growth plan
Hire your best support agent. He starts today.
Connect your help docs, go live in under an hour, and watch the resolution rate on your own dashboard. 500–1,500 resolutions included monthly, then just $0.79 each.
78%
average resolution rate, no human touch
4.8s
median first response — 24/7, every language
$0.79
per resolution after your free monthly allowance
“Simply put, BigRadar is the best tool our team has used so far to support our customers. We've seen 40% customer support cost reduction with BigRadar.”
Trusted by teams that talk to millions of customers
Growth without support drag
Stop paying per seat. Start every conversation.
14‑day free trial. Unlimited conversations. We'll migrate you from Intercom for free.