Engagement

Turn users into power users.

Segment by behavior, reach customers on the channel they actually read, and automate the follow-through — onboarding, upsells and win-backs that run themselves.

✓ 14-day free trial✓ Unlimited seats✓ No credit card required

3

channels, one audience — web, email and WhatsApp

90%+

open rates when you engage on WhatsApp

0

engineers needed — campaigns are built, not coded

Segmentation

Personal because it's actually personalized

Build segments from behavior, attributes and conversation history — trial users about to churn, power users ready for the upsell, buyers gone quiet.

SEGMENTS FROM LIVE CUSTOMER DATA

Segment builder combining behavior, demographic and lifetime-value rules
Multichannel campaigns

The message finds the channel that works

Announce on email, nudge on web, win back on WhatsApp — from one composer, with one audience, measured in one place.

WEB · EMAIL · WHATSAPP

Quarterly campaign plan with scheduled sends across sequences
Automation

Set the trigger, skip the busywork

Behavior-triggered messages fire themselves: a welcome series on signup, a check-in after inactivity, an offer when the cart goes cold.

BEHAVIOR-TRIGGERED, FULLY AUTOMATED

Audience rules and trigger settings for automated messages
Reports

Engagement you can measure, not guess

Track opens, replies and conversions per campaign and per segment — and see which channel actually moves each cohort.

CAMPAIGN → REVENUE ATTRIBUTION

Campaign analytics dashboard with delivery and engagement metrics

Ethan AI · included from Growth plan

Every campaign reply, answered in seconds.

Engagement creates conversations — Ethan AI handles them. Replies to your campaigns get instant answers, hot responses get routed to sales, and nothing sits unread overnight.

78%

average resolution rate, no human touch

4.8s

median first response — 24/7, every language

$0.79

per resolution after your free monthly allowance

“Simply put, BigRadar is the best tool our team has used so far to support our customers. We've seen 40% customer support cost reduction with BigRadar.”

Shivam Abrol

Shivam Abrol

Co-founder, RackLots

Trusted by teams that talk to millions of customers

TCS - CEdgeGSC BankRoyal GreenFIDEJoveesmyDesk

Growth without support drag

Stop paying per seat. Start every conversation.

14‑day free trial. Unlimited conversations. We'll migrate you from Intercom for free.