Team Inbox
Every channel. One lightning-fast inbox.
Chat, WhatsApp and email land in one shared inbox with live customer profiles — assign, reply and close from your desk or your pocket.
∞
seats on every plan — we never charge per teammate
40+
customer fields on live profiles, fully customizable
<1 day
to migrate your inbox from Intercom — free, done for you
Full context before you say hello
Every conversation opens with a live profile — plan, order history, warranty, past chats. Customize quick-view fields so your team sees what matters for your business.
40+ CUSTOMER FIELDS, CUSTOMIZABLE
40+ CUSTOMER FIELDS, CUSTOMIZABLE
Assign, tag and close as a team
Route conversations to the right teammate, mark status, leave internal notes and never answer the same question twice with saved replies.
FREE UNLIMITED TEAM MEMBERS
Chat on the go, from any device
Native iOS and Android apps mean the inbox travels with your team — reply on the train, close tickets from the couch, never miss a hot lead.
IOS · ANDROID · WEB · DESKTOP
Measure response times and team load
See conversations by channel, teammate and outcome. Spot bottlenecks before customers feel them.
CHAT FUNNEL METRICS INCLUDED
CHAT FUNNEL METRICS INCLUDED
Ethan AI · included from Growth plan
Your inbox, already triaged. Ethan handles it first.
Ethan AI resolves most conversations before they ever reach the queue. The ones that need a human arrive summarized, tagged and routed to the right teammate — no customer ever repeats themselves.
78%
average resolution rate, no human touch
4.8s
median first response — 24/7, every language
$0.79
per resolution after your free monthly allowance
“Simply put, BigRadar is the best tool our team has used so far to support our customers. We've seen 40% customer support cost reduction with BigRadar.”
Trusted by teams that talk to millions of customers
Growth without support drag
Stop paying per seat. Start every conversation.
14‑day free trial. Unlimited conversations. We'll migrate you from Intercom for free.