The BigRadar Blog

Product updates, playbooks and guides on live chat, WhatsApp and AI-driven support.

Gorgias Alternative For Shopify Stores

If you’re a Shopify store looking for a Gorgias alternative, this guide has what you need. Based on Gorgias’s actual billing structure and what real G2 reviewers say, we break down everything that actually matters in the decision: feature-by-feature comparison, pricing structure and predictability, scalability, AI accuracy, and how tickets are handled. […]

Abhilash BhatiaSep 10, 2026
[2024] Why WhatsApp is Key for Indian eCommerce Growth – Ultimate Guide

[2024] Why WhatsApp is Key for Indian eCommerce Growth – Ultimate Guide

In the dynamic landscape of Indian eCommerce, WhatsApp has emerged as a transformative force, reshaping how businesses connect with consumers and drive sales. This comprehensive analysis delves into WhatsApp’s pivotal role in propelling Indian eCommerce growth, offering in-depth comparisons with traditional channels and digital advertising methods. WhatsApp’s Market Penetration in India WhatsApp’s dominance in India’s […]

SandeepSep 20, 2024
Customer Journey on Chatbots campaign

How Small Hotels Can Use WhatsApp Business API and Chatbots to Boost Customer Acquisition

With increasing competition in the hospitality sector, small hotels must embrace digital tools to stand out. WhatsApp Business API, combined with AI-powered chatbots, offers an effective way to engage potential customers, build relationships, and increase bookings. By automating interactions, sending timely updates, and nurturing cold leads, hotels can create a seamless customer experience that leads […]

SandeepSep 13, 2024
Add Whatsapp Button on Facebook Page

How to Add WhatsApp button on Facebook Page [2023]

What is WhatsApp Button? A Whatsapp button is one of the features of the Facebook page with the help of which customers can engage with businesses through Whatsapp, on the Facebook page itself. Whenever a user clicks the Whatsapp button, it opens a new conversation in the WhatsApp web if the user is on a desktop […]

Abhilash BhatiaJun 5, 2023
Meta Update - content.bigradar.io

Meta Update: Whatsapp Conversation-Based Pricing Change 2023

Meta is changing the Whatsapp conversation-based pricing that will be effective from 1st June 2023. Check out this post to find out everything included in the new update. Old Pricing Model In the existing model, conversations are split into only two categories — Business Initiated Conversations (BIC) and User Initiated Conversations (UIC). All types of conversations initiated […]

Abhilash BhatiaMay 30, 2023
Featured image for blog post Optimize Your Website For Lead Generation [2023]

Optimize Your Website For Lead Generation [2023]

In today’s post, we will be talking about how you can optimize your website in the best possible way for lead generation. This is the most definitive guide on website lead generation and by the end of it, you’ll be able to convert your website traffic into solid, sales-qualified leads. With the help of this […]

Abhilash BhatiaFeb 24, 2023
4 Examples Of Helpful On-Site Chat Systems

4 Examples Of Helpful On-Site Chat Systems

When people think of online chatbots today, it is largely with regard to traditional internet retail. As we stated in the piece ‘Chatbot for E-Commerce and Online Stores’, people “look for convenience and ease of use” when shopping online — which is part of why chatbots like BigRadar came into existence in the first place. Still, […]

BigRadar TeamDec 2, 2020
The Guide to SaaS  Marketing Strategy & Tactics

The Guide to SaaS Marketing Strategy & Tactics

Impact of Product Marketing – Spotify Revenue model and value proposition Spotify operates a freemium model with the majority of its users streaming music to their mobiles or desktop via apps or web browsers. Users subscribe for free get ads between tracks which are part of the Spotify revenue model. According to Wikipedia entry, In […]

BigRadar TeamSep 17, 2020
45 Account-based marketing tools

45 Account-based marketing tools

ABM software offers tools to automate and reduce the lengthy process of identifying prospects and dedicating the right resources to nurture the most promising accounts. ABM allows users to combine prospect data with real-time customer experience technologies to facilitate an account-based marketing strategy. Account-Based Marketing Tools – For Lead Generation and List Building 1.Vainu Vainu […]

BigRadar TeamSep 7, 2020