Messenger
The most pleasant chat experience ever.
A fast, beautiful messenger your customers will love — customized to your brand in minutes, no engineering required.
4.8s
median first response when Ethan AI answers first
0
forms before the conversation starts — just talk
3
platforms out of the box — iOS, Android and web
No forms. No friction. Just conversation.
Visitors start chatting without surrendering their email first. The messenger collects context naturally as the conversation flows — which is exactly why it converts better.
HIGHER CONVERSION, NO INTRUSIVE POPUPS
Make it unmistakably yours
Colors, logo, welcome message, launcher position and language — tune everything from a settings panel. Zero code, live in minutes.
NO-CODE SETUP IN UNDER 5 MINUTES
NO-CODE SETUP IN UNDER 5 MINUTES
Speak to segments, not the whole internet
Show different welcome flows to trial users, paying customers and first-time visitors. Trigger messages by behavior, page or user attribute.
SEGMENT + TRIGGER BUILT IN
Web, iOS and Android — one messenger
The same experience in your web app and mobile apps, backed by the same inbox and the same customer profile.
ONE SDK PER PLATFORM, SAME INBOX
Ethan AI · included from Growth plan
The Messenger answers back. Instantly, with Ethan.
Ethan AI lives inside the Messenger — greeting visitors, answering from your help docs in seconds, and looping in your team only when it matters. Support that feels personal, at 2am.
78%
average resolution rate, no human touch
4.8s
median first response — 24/7, every language
$0.79
per resolution after your free monthly allowance
“Simply put, BigRadar is the best tool our team has used so far to support our customers. We've seen 40% customer support cost reduction with BigRadar.”
Trusted by teams that talk to millions of customers
Growth without support drag
Stop paying per seat. Start every conversation.
14‑day free trial. Unlimited conversations. We'll migrate you from Intercom for free.