Intercom alternative
Everything you use Intercom for. A bill you can predict.
Unlimited seats instead of per-seat pricing. Ethan AI resolutions at $0.79 instead of Fin's ~$0.99 — with 500–1,500 included free every month. Migration is on us.
Side by side
BigRadar vs. Intercom, on the things that hit your invoice
Based on public pricing pages as of 2026 — always verify current competitor pricing before you buy. The pattern is the story: one bill grows with headcount and volume, one doesn't.
| BigRadar | Intercom | |
|---|---|---|
| Pricing model | Flat plans from $19/mo, unlimited seats | Per seat, per month — grows with every hire (est. $29–$139/seat) |
| AI agent | Ethan AI — 500–1,500 resolutions included, then $0.79 | Fin — ~$0.99 per resolution, no free allowance |
| Team inbox & live chat | Included on every plan | Included, priced per seat |
| WhatsApp Business API | Included — zero markup on Meta fees | Via add-ons / integrations |
| Email campaigns | Included — 2,000 contacts free | Usage-based add-on |
| Free plan | Yes — free forever | Trial only |
| Migration | Free, done for you, usually under a day | — |
The math
What switching actually saves you
Per-seat pricing punishes growth. Drag the slider to your team size and compare a typical Intercom bill with BigRadar Pro — unlimited seats, flat price.
What would you save?
Versus a typical per‑seat suite like Intercom.
Intercom (est.)
$1,188
per month, $99/seat
BigRadar Pro
$99
flat, all seats included
Illustrative estimate — see pricing for exact plans.
Free migration
Switch in under a day. We do the heavy lifting.
Migration is free on every plan and handled by our team — you keep your history, your contacts and your workflows.
01
Connect your account
Point BigRadar at your Intercom workspace. We map your inboxes, teammates, tags and saved replies automatically.
02
We migrate everything
Conversation history, contacts and attributes come over intact — done for you by our team, free, usually in under a day.
03
Go live with Ethan
Connect your help docs and Ethan starts resolving on day one. Watch the resolution rate climb on your own dashboard.
Ethan AI · included from Growth plan
Fin charges per answer. Ethan includes them.
Same job — resolving conversations end-to-end. Different economics: your plan includes 500–1,500 resolutions free every month, and extras cost $0.79, not ~$0.99. At 10,000 conversations a month, that's over $37,000 a year kept.
78%
average resolution rate, no human touch
4.8s
median first response — 24/7, every language
$0.79
per resolution after your free monthly allowance
“Simply put, BigRadar is the best tool our team has used so far to support our customers. We've seen 40% customer support cost reduction with BigRadar.”
Growth without support drag
Stop paying per seat. Start every conversation.
14‑day free trial. Unlimited conversations. We'll migrate you from Intercom for free.