MCP & integrations
Connect Ethan to any AI, any tool you run.
BigRadar is built MCP-native. Ethan can call out to your own models and internal tools, and BigRadar exposes its own data as an MCP server — so your AI stack can read and act on conversations, contacts and orders too.
MCP-native
Ethan speaks Model Context Protocol out of the box
Any model
Claude, GPT, Gemini, or a model you host yourself
Two-way
Ethan calls your tools; your own AI can call BigRadar's
Ethan doesn't lock you into one model
Point Ethan at Claude, GPT, Gemini, or a model you host yourself — over MCP, not a proprietary API. Swap providers without rebuilding your automations.
MODEL-AGNOSTIC BY DESIGN
MODEL-AGNOSTIC BY DESIGN
Give Ethan access to what it needs to actually resolve things
Wire up your CRM, order system, internal knowledge base or ticketing tool as MCP servers — Ethan calls them mid-conversation instead of guessing or escalating.
MCP TOOL CALLING
MCP TOOL CALLING
Let your own AI read and act on BigRadar data
BigRadar runs an MCP server of its own — conversations, contacts, tags and resolutions become tools and resources your internal AI systems can query and act on directly.
BIGRADAR MCP SERVER
BIGRADAR MCP SERVER
Every tool call stays inside your permissions
MCP connections are scoped and auditable — Ethan only calls what you've explicitly wired up, and every call is logged alongside the conversation it came from.
SCOPED, AUDITABLE TOOL CALLS
SCOPED, AUDITABLE TOOL CALLS
Ethan AI · included from Growth plan
Most agents are locked to one model. Ethan isn't.
Because Ethan runs on MCP, switching models or adding a new tool doesn't mean waiting on a BigRadar integration — you wire it up yourself, on your own timeline.
78%
average resolution rate, no human touch
4.8s
median first response — 24/7, every language
$0.79
per resolution after your free monthly allowance
“Simply put, BigRadar is the best tool our team has used so far to support our customers. We've seen 40% customer support cost reduction with BigRadar.”
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